FAQ


Frequently Asked Questions

How is my price determined?

We will reserve that date immediately after you signed a contract and deposited the advance amount. You can call us or email to confirm the date.

Which camera/equipment do you use?

We use high-end full-frame sensor cameras throughout for candid photography as well as cinematography. Apart from that we use gimbals glide cams, cine sliders, fig rigs, go pros, wireless radio triggers, filters, studio lights, helicam and of course the best in class lenses such as 16-35 mm f/2.8 USM, 24-70 mm f/2.8 USM, 70-200 mm f/2.8 IS USM, 24 mm f/1.4 USM, 50 mm f/1.4 USM, 35 mm f/1.4 USM, 24-105 f/4L IS USM among others.

Do you do Corporate Events?

Yes. Though we are specialists at wedding and event photography, and we would love to cover corporate events and commercials.

When and how will I receive my wedding photos/videos?

Your final photos/videos would be made available to you by courier generally within 1 to 2 of weeks of your event. After that you would be asked to sort, select and send your own list of pictures to create the final album had you opted for it. We provide free delivery of the photo and video DVDs and your albums only within India. Any delivery outside India will be chargeable.

When and how will I receive my wedding photos/videos?

Your final photos/videos would be made available to you by courier generally within 4 to 8 of weeks of your event. After that you would be asked to sort, select and send your own list of pictures to create the final album had you opted for it. We provide free delivery of the photo and video DVDs and your albums only within India. Any delivery outside India will be chargeable.

I have downtime between events on my wedding day. Will I be charged for that downtime?

Yes, we do charge for the time in between events.We use the “downtime” to take you and your significant other out for a photo session or more family portraits.

What happens if we go over the contracted amount of time?

We understand that not everything goes as planned during a wedding. We will ask you at the end of your contracted time whether or not you would like to extend. If you would like us to stay, we will charge the rates specified in your contract.

Why do we need to charge for additional coverage?

We’ve dedicated the entire day to your wedding, we don’t accept any new clients on that date. However, we need to charge for additional coverage mainly because there are costs of having the team stay for additional hours. The shooters and lighting assistants all require additional compensation. Furthermore, the additional photos taken will need to be post produced. All these add to our overall costs.

How long does it take to get my prints?

Print orders will be completed within a week after the product order is submitted.

Do you provide the RAW files?

Actually, we don’t provide you the RAW images. Your packages come with a full resolution image download.

If we cancel the wedding or event, will you return the advance?

We have reserved that date for you and we don’t accept any new clients on that date. Unfortunately, we won’t pay you back the advance.

Why do you charge travel fees?

The purpose is to provide adequate compensation for our photographers and our lighting assistants for the additional time spent in travel.

What type of albums do you offer?

We have Magazine style albums, “Traditional” leather albums, self-assembly “Deluxe” albums and Fine Art magazine style albums.

How long does it take to get the album?

Simple wedding album available almost immediately after the wedding day; traditional album takes about a month of time after the selection is made; magazine style album normally takes 1 and 1/2 months to receive after the selection is made.

Can we have additional parent books?

Yes. You can have smaller copies for each type of the album as well as full-size parent albums with additional cost.

How much do you charge extra for the destination weddings?

Please do contact us for domestic or international travel fees. For off-season destination weddings, travel fees are included with high-end packages.

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